Terms
Rules for one-off legal consultations and mandatory conditions for future electronic ordering.
Paid booking links are not offered from this static website while we verify the booking, payment and consumer process. This website currently provides no link to a paid electronic order; arrange an appointment directly with the firm by e-mail or phone.
The electronic steps below are mandatory intended behaviour before paid links are published, not a claim that the current external system supports them. Every step and item of evidence must be verified first.
RIHA legal advokátní kancelář s.r.o., Company ID 21006601, registered office at Moulíkova 2239/3, 150 00 Praha 5, entered in the Commercial Register kept by the Municipal Court in Prague under file no. C 395457. Legal services are provided by JUDr. Vojtěch Říha, Ph.D., Czech Bar registration no. 18591.
For communication, complaints and withdrawal use vojtech.riha@riha-legal.com, +420 606 182 522, data box cfiuk4i, or the registered-office address.
After paid booking links are published, the consumer will make a binding offer only after all mandatory information is displayed and an unambiguously paid order is submitted. The one-off legal consultation contract will be concluded when RIHA legal’s confirmation is delivered to the consumer’s e-mail.
A one-off consultation does not itself establish ongoing representation, acceptance of the whole matter or further work; those require a new agreement.
Storage and access: RIHA legal will store the concluded-contract confirmation, applicable terms version and related evidence for the period determined by the retention criteria. The consumer receives an immutable copy by e-mail; no separate customer account is provided, and a further copy may be requested from RIHA legal.
Contract languages: the contract will be available in Czech and English, according to the selected language version of the order.
Technical steps: select the service and appointment; enter required data; display the summary, terms and final price; separately request early performance if applicable; review and correct the input; submit using a control unambiguously creating a payment obligation; pay; receive confirmation.
Error review: before submission, the consumer must be able to review and correct every input on a summary screen or return to the relevant step without losing other data. Operation in both languages must be verified before paid links are published.
The service is an online legal consultation for the selected duration: an oral assessment of available information and recommended next steps. It does not include drafting, representation, taking over the whole matter or follow-up work unless separately agreed.
Sensitive materials do not belong in public booking or payment fields; a secure delivery method is agreed separately.
The displayed amount is the final price including all taxes and fees charged by RIHA legal; RIHA legal adds no further fee. The provider is not VAT registered; no VAT is added. Any fee charged independently by a bank or card issuer is not charged by RIHA legal.
After paid links are published, the price will be paid in advance through an external payment flow; its providers and roles must be stated in the updated privacy notice before data is collected.
It must be verified before paid links are published that the service, time and final price are prominently displayed immediately before ordering and the final control states “Order with an obligation to pay” or equally unambiguous wording (Section 1826a).
It must also be verified before paid links are published that no later than before performance the consumer receives, on a durable medium, an immutable confirmation of the contract, terms, price, appointment, withdrawal information and state of any early-performance request (Sections 1824a and 1827). A changeable web link alone is insufficient.
If the client cancels at least 24 hours before the start, RIHA legal refunds the full price. For a later cancellation or no-show, the price is not refunded automatically because the reserved time generally cannot be offered effectively to another client.
RIHA legal will make reasonable efforts to fill the released slot or mitigate the loss. It may not obtain double recovery: if the capacity is reused or the actual reasonable loss is lower, the corresponding part of the price is refunded. Retention never exceeds the price paid.
If RIHA legal cancels, the client chooses a replacement appointment or a full refund without undue delay. The cancellation rule does not limit mandatory statutory withdrawal, remedies for defective performance or other mandatory consumer claims. Calendar cancellation is not itself withdrawal; withdrawal requires an unambiguous statement.
Under Section 1829(1), a consumer may withdraw without giving a reason within fourteen days after conclusion. Send an unambiguous statement to vojtech.riha@riha-legal.com, data box cfiuk4i, or by post to Moulíkova 2239/3, 150 00 Praha 5; the model below is optional.
Following valid withdrawal, RIHA legal refunds the amount received without undue delay and no later than fourteen days, using the same means of payment unless the parties agree otherwise at no cost to the consumer.
If a future appointment falls within the fourteen-day period, performance may begin only on a separate express request under Section 1824a(3); it must not be pre-selected, and its wording, state, time and terms version must be stored.
If the consumer withdraws after a valid request but before full performance, under Section 1834 RIHA legal is entitled only to the proportionate price for actual performance. Under Section 1837(a), the right ends only after full performance following prior information and an express request; an order, payment, cancellation or no-show is not full performance.
I expressly request RIHA legal to begin the ordered service before the 14-day period ends if the appointment falls within it. I acknowledge loss of the right after full performance and the proportionate price if I withdraw after performance has begun.
To: RIHA legal advokátní kancelář s.r.o., Moulíkova 2239/3, 150 00 Praha 5, vojtech.riha@riha-legal.com. Use of this form is optional.
I hereby give notice that I withdraw from my contract for this service: [consultation]. Ordered on: [date]. Consumer name and address: [details]. Date: [date]. Signature: [paper form only].
Send a concern about an order, payment or service to vojtech.riha@riha-legal.com without undue delay and state the remedy sought. RIHA legal responds within a reasonable time and to a consumer complaint no later than the statutory deadline.
RIHA legal checks conflicts before giving legal advice. If Section 19 of the Czech Advocacy Act requires refusal and the consultation does not take place, it refunds the full price.
Information obtained in connection with legal services is protected by confidentiality under Section 21 of the Czech Advocacy Act.
If a dispute cannot be resolved directly, the ADR body is the Czech Bar Association. Under Section 14 in conjunction with Section 20d et seq. of Act No. 634/1992 Coll., apply at Národní 16, 110 00 Prague 1, e-mail epodatelna@cak.cz, data box n69admd, no later than one year after first asserting the right with RIHA legal.
The separate privacy notice explains personal-data processing. The contract is governed by Czech law without depriving a consumer of applicable mandatory protection in the state of habitual residence.
Effective and last legally reviewed on 14 July 2026.
